1 of 3

Frequently Asked Questions

Processing Time: 1-2 business days.
Delivery Time: 3-10 business days.
Please note that during festivals or busy periods, shipping may take longer than usual
Please review our Shipping Policy here.

Customer satisfaction is our top priority. We offer a hassle-free return policy, allowing you to return purchased products within 3 days of delivery, no questions asked.

Condition:

  • The product must be unused.
  • Should be in it's original condition.
  • Free from any damage.
  • All tags, labels, and original packaging must remain intact.

Once your return request is approved via email at hello@thejaivikstore.com, you may proceed with returning the product. Please note that return shipping costs, except for defective items, will be the responsibility of the customer.

Please review our Return Policy here.

Yes, we offer free shipping on orders of ₹999 or more.
To avail of free shipping, use the FREESHIP coupon code at checkout before making the payment.

We don't promote free shipping on orders below ₹999 because frequent, small purchases contribute to a higher carbon footprint, which in turn accelerates global warming. Every shipment requires significant fuel and energy, resulting in the emission of tons of CO2.

We promote Sustainable shopping, that means buying only what you truly need and in the right quantities, helping to reduce unnecessary environmental impact.

No, Currently, we only ship within India. Shipping charges will apply and will be calculated at checkout.

Absolutely! Save more when you purchase in bulk. We offer discounts on bulk orders based on the product type and total invoice value.

For bulk, corporate, or customization inquiries, please fill out our Bulk Request Form. Once we receive your request, our team will promptly reach out via call or email with product pricing and an estimated shipping timeline.

We are committed to ensuring your order arrives on time and at your specified location, so you never miss an important deadline.

Note: Due to volume discounts, returns on bulk orders are not accepted.

Rapid Growth: Bamboo is one of the fastest-growing plants, capable of growing up to an inch in less than an hour.
Eco-Friendly: It is highly sustainable, requiring no fertilizers or pesticides to grow.
High Oxygen Production: Bamboo produces 35% more oxygen than most trees, contributing to cleaner air.
Carbon Sequestration: It absorbs significant amounts of carbon dioxide, helping to combat climate change.
Durable and Versatile: Bamboo is naturally strong and versatile, making it ideal for eco-friendly products.
Biodegradable: Unlike plastic, bamboo decomposes naturally without harming the environment.
Minimal Water Usage: Bamboo thrives with minimal water, making it an excellent sustainable resource.

It’s simple – we avoid plastics entirely in our packaging. Instead, we use paper mailers or corrugated boxes made from recycled paper. For a secure seal, we replace plastic cello tape with eco-friendly paper tape.

Nearly every element of our packaging is 100% recyclable and compostable!
We are committed to our non-negotiable plastic-free policy, ensuring that your decision to shop with us contributes to a healthier planet. With every purchase, you’re making a meaningful impact toward sustainability.

The plastic problem is huge for our planet. Every year, millions of tons of plastic waste end up in oceans and landfills, harming wildlife and polluting natural resources.

Plastics can take hundreds of years to break down, and while they do, they release harmful chemicals into the environment.

The more we use plastic, the more it builds up, causing long-term damage to our planet's health. That's why switching to eco-friendly alternatives is so important for a cleaner, healthier Earth.

What can I do? said 7 billion people, individuals often feel powerless to make a significant difference on large-scale issues, questioning their ability to contribute when faced with global challenges.

Every conscious choice you make—whether it’s using eco-friendly products, reducing waste, or supporting sustainable brands—contributes to a larger movement. While one individual action may seem small, when multiplied by millions of people, it creates a significant impact. By making these choices, you help reduce pollution, conserve natural resources, and promote a healthier planet for future generations. Every effort counts, and together, we can make a meaningful difference.

Thank you for loving our products! We’re constantly working on research and development to bring you more eco-friendly, sustainable, and budget-friendly options. Every month, we add new products to help you replace plastic items with greener alternatives.

We also work closely with local artisans across the country to create unique, eco-friendly products that support both sustainability and local craftsmanship.

If you have any specific products in mind, we’d love to hear your suggestions! Your ideas can inspire even more sustainable solutions. Together, we can create positive change for a better tomorrow.